Title Ekomanipulacija
Title (english) Greenwashing
Author Doria Mohorović
Mentor Hajrudin Hromadžić (mentor) MBZ: 309806
Committee member Sarah Czerny (predsjednik povjerenstva)
Committee member Hajrudin Hromadžić (član povjerenstva) MBZ: 309806
Committee member Boris Ružić (član povjerenstva)
Granter University of Rijeka Faculty of Humanities and Social Sciences (Department of Cultural Studies) Rijeka
Defense date and country 2021-09-23, Croatia
Scientific / art field, discipline and subdiscipline HUMANISTIC SCIENCES Ethnology and Anthropology
Abstract Svakim danom sve veći broj potrošača želi sudjelovati u procesu zelenog pokreta i svojom savjesnom kupovinom doprinijeti očuvanju i zaštiti okoliša. Na sve izraženiju svijest o postojanju ekološke krize, a samim time i na razvoj zelenog potrošačkog mentaliteta, globalno tržište odgovorilo je širokom ponudom ekološki prihvatljivih proizvoda. Marketinški stručnjaci prepoznali su potencijal i mogućnost kapitaliziranja i komodificiranja ideje ekološkog pokreta i njezina pretvaranja u određeni “stil” života koji je primamljiv i poželjan za potrošače koji žele sudjelovati u “zelenom” pokretu. U tom procesu, ključnu ulogu ima zeleni marketing koji svojim alatima vrši snažan utjecaj na razmišljanja i postupanja ekološki osviještenh potrošača. Brojne tvrtke i organizacije iskoristile su ovu pojavu za umnažavanje profita, a često to postižu zavaravanjem kupaca, pritom se koristeći dvosmislenim pojmovima i tvrdnjama, sugestivnim riječima, zelenim slikama, izostankom objašnjenja tih istih tvrdnji na pakiranjima proizvoda, a uz to računaju i na manjak potrošačeva znanja o ekološkim oznakama, kao i o ekologiji općenito. Tada potrošači upadaju u zamku ekomanipulacije (eng. greenwashing) koja se ostvaruje marketingom usredotočenom na predstavljanje robne marke ili proizvoda da bi oni djelovali ekološki, prirodno, zdravo i održivo. Riječ je o fenomenu u kojem tvrtke pretjerano naglašavaju ili čak iznose neistine tvrdnje o svojim proizvodima u cilju poticanja potrošača da kupuju njihove proizvode, čega potrošači najčešće nisu ni svjesni. Cilj ove studije je kvalitativnim istraživanjem usmjerenom na osobna iskustva sudionika ankete, utvrditi jesu li potrošači upoznati s pojmom ekomanipulacije, prepoznaju li primjere ovog fenomena, jesu li sumnjičavi pri odabiru robnih marki koje garantiraju ekološku prihvatljivost, te utječe li spoznaja o strategijama koje se koriste u cilju ekomanipulacije na njihovu namjeru kupnje.
Abstract (english) Every day, an increasing number of consumers want to participate in the process of the green movement and contribute to the preservation and protection of the environment through their conscientious shopping. The global market has responded to the growing awareness of the existence of an ecological crisis, and thus to the development of a green consumer mentality, with a wide range of environmentally friendly products. Marketing experts have recognized the potential and possibility of capitalizing and commodifying the idea of the environmental movement and turning it into a particular “lifestyle” that is tempting and desirable for consumers who want to participate in the “green” movement. In this process, a key role is played by green marketing, which with its tools has a strong influence on the thinking and actions of environmentally conscious consumers. Numerous companies and organizations have used this phenomenon to multiply profits, often by misleading customers, using ambiguous terms and claims, suggestive words, green images, the lack of explanation of these same claims on product packaging, and counting on a lack of consumers. knowledge of eco-labels as well as ecology in general. Consumers then fall into the trap of greenwashing, which is achieved through marketing focused on presenting a brand or product in order for them to act environmentally, naturally, healthily and sustainably. It is a phenomenon in which companies overemphasize or even make false claims about their products in order to encourage consumers to buy their products, which consumers are often not even aware of. The aim of this study is to determine with qualitative research whether consumers are familiar with the concept of ecomanipulation, whether they recognize examples of this phenomenon, whether they are skeptical about the choice of brands that guarantee environmental acceptability, and whether knowledge of strategies used in the goal of ecomanipulation on their intent to purchase.
Keywords
Ekomanipulacija
greenwashing
zeleni marketing
zeleni konzumerizam
perspektiva potrošača
potrošačko društvo
Keywords (english)
Ecomanipulation
greenwashing
green marketing
green consumerism
consumer perspective
consumer society
Language croatian
URN:NBN urn:nbn:hr:186:866298
Study programme Title: Cultural Studies Study programme type: university Study level: graduate Academic / professional title: magistar/magistra kulturologije (magistar/magistra kulturologije)
Type of resource Text
File origin Born digital
Access conditions Open access
Terms of use
Created on 2021-11-05 13:53:25